Q1:Are you a factory or a trading company?
A:We are factory who has 40 years production experiences on stove.
Q2: Why choose us?
A:We have nearly 20 years of foreign users bases. Quality is guaranteed. We won the British Ashden International Renewable EnergyPrize 'Global Energy Champion', USEPA awarded 'The Partnership for Clean Indoor Air Special Achievement Award
Q3: How can we guarantee quality?
*Certified by ISO9001,14001,45001, Ecovadis Certification
* Pre-production sample before mass production
* Final Inspection before shipment
Q4: What's the delivery time?
A:Usually within 15-30 days, after deposit received.
Q5: Are you able send to FBA fulfillment center?
A: Yes We provide delivery of Amazon FBA warehouse services. Stick the barcodes, warning stickers, FBA labels
Q6: Can I get one sample to test?
Yes, available samples will be free and customer just bear freight cost. If customized sample, sample cost will be returned after order confirmed.
Q7: Can I custom my logo and appoint the color on the product?
A3:Yes just offer me your logo design with AI or PDF format so that our designer will make a display for your reference
Q8: What services can we provide?
Accepted Delivery Terms: FOB,CIF,EXW,DDP
Accepted Payment Currency:USD,CNY;
Accepted Payment Type: T/T,L/C,D/P D/A, MoneyGram, Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English, French, Chinese
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