Q1: Are you a factory or a trading company?
A:We are factory who has 45 years production experiences on stoves.
Q2: Why choose you?
A:We have nearly 20 years of foreign users bases. Quality is guaranteed. We won the British Ashden International Renewable Energy Prize 'Global Energy Champion', USEPA awarded 'The Partnership for Clean Indoor Air Special Achievement Award'.
Q3: How can you guarantee quality?
A:* Certified by ISO9001,ISO14001,ISO45001.
* Pre-production samples before mass production.
* Final inspection before shipment.
Q4: What's the delivery time?
A:Usually within 15-30 days, after deposit received.
Q5: Are you able send to FBA fulfillment center?
A:Yes we provide delivery of Amazon FBA warehouse services. Stick the barcodes, warning stickers, FBA labels.
Q6: Can I get one sample to test?
A:Yes, you just need to pay for the samples and freight. If customized sample, sample cost will be returned after your big order comes.
Q7: Can I custom my logo and appoint the color on the product?
A:Yes just offer me your logo design with AI or PDF format so that our designer will make a display for your reference.
Q8: What services can you provide?
A: Accepted Delivery Terms: FOB,CIF,EXW,DDP.
Accepted Payment Currency:USD,CNY, others.
Accepted Payment Type: T/T, L/C, D/P, D/A, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow, Alipay;
Language Spoken:English, French, Chinese.
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